NDSU Dept. 3420
PO Box 6050
Fargo ND 58108-6050
For holiday and extended hours please see our Dates and Events page.
Fall & Spring Semester Hours
Summer Semester & Holiday Hours
Telephone NumbersNDSU Bookstore (main store): (701) 231-7761
Herd Shop Convenience Store: (701) 231-9672
Toll Free: 1-800-428-8309
Post Office & Package Center
The Post Office and Package Center are located inside the NDSU Bookstore. We offer most services and benefits offered by USPS. PLEASE NOTE: There is also a mail drop located inside the south entrance of the Memorial Union.
General Merchandise Return Policy:
All refunds must be within 30 days of purchase. A register receipt is required for all returns. Without a register receipt, merchandise may be exchanged or store credit issued, minus a 30% restocking fee. If you are returning an item purchased online, please fill out this return form and include it with the shipped item. Use this return form to return a computer or technology item. If you would like to exchange and item purchased online, a payment method must be presented in-store along with proof of purchase. Computer hardware cannot be returned if it has been opened. Defective computer hardware is covered by a manufacturer's warranty. Merchandise must be in new condition and in original packaging. Defective merchandise returned in its original packaging will be exchanged for the exact merchandise only. If we no longer carry the merchandise, a store credit will be issued.
Art markers, paints and spray adhesives. All clearance items are considered final sale, and may not be returned. Software, DVD’s and CD’s may not be returned once opened.
Store merchandise buyers reserve the right to determine exceptions to the above policies. Refunds are returned in the original method of payment only. Purchases made by personal check-allow 7 days before cash refund is given.
Course Materials Return Policy:
Return deadlines can be found on our Dates and Events page. Return deadlines for summer sessions, shorter terms and other special length classes vary. Contact the Textbook Department for details.
The following conditions must be met before a refund will be given:
Proof of purchase must be presented/included for returns and exchanges. Proof of purchase includes your original cash register receipt, an online packing slip or emailed receipt copy. Credit card and bank information are not considered original receipts. New course materials must be in original condition, in the original wrapping in many cases, free from any damage, writing, or highlighting. Packages must be returned with ALL components. Course Packs printed at the NDSU Document Publishing Center are not returnable and will be marked as such.
Refunds will be given in the original method of payment. Credit card numbers are not printed on your receipt. You must present the credit card or have the credit card number and expiration date in order to get credit.Course materials purchased by check may be accepted for return with cash refund seven business days after purchase to allow check to clear the bank. A store credit can be issued in lieu of waiting for check to clear. Shipping charges are not eligible for refunds. Final return approval will be granted upon inspection. After your return has been received, please allow up to 7 business days for processing.
If you need to return your order by mail, makes sure the package is post-marked on or before the return deadline and include a copy of the packing slip that came with your order. Returned items can be sent to:
NDSU Bookstore Textbook Return
NDSU DEPT 3420 PO BOX 6050
Fargo ND 58108
Instructions for processing inter-departmental payments can be found on the NDSU Bookstore Inter-Departmental Billing page.
Sale and Shipping Discount Exclusions
The following items are not eligible for promotional discounts unless explicitly stated:
Textbooks Convenience items Graduation Attire Diploma frames Technology/Electronics Online Exclusives Dropship Items NCAA Championship Items NDSU Official Tartan Items Marching Band Items
The following items are not eligible for shipping discounts unless explicitly stated:
Textbooks Computers Graduation Attire Diploma frames Items Shipped Internationally Dropship Items
Kimberly Anvinson, Store Director, email: firstname.lastname@example.org phone: (701) 231-9822
For questions about student charges and billing contact Lynn Ehlen at email@example.com or call (701) 231-8366
NDSU Alumni Association
Wallman Wellness Center
Vice President of Finance and Administration
Job openings at the NDSU Bookstore can be found on the NDSU employment portal.