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Computer Service & Repair

The NDSU Bookstore service department is certified for Dell and Apple hardware repair. We provide warranty service for Apple computers and Dell computers purchased with On-Site Warranty. If you purchased your computer directly from Dell or purchased a Mail-In Warranty, you must contact Dell directly for warranty service. You can contact Dell at 1-800-999-3355. For Apple warranty service you can bring your computer into the NDSU Bookstore or contact Apple at 1-800-767-2775. All iPod repairs must be done directly through Apple by calling 1-800-767-2775.

To contact the NDSU Bookstore Computer Service Department, call: 701-231-9440.


Services we provide to students, faculty and staff:

APPLE:
Reformat hard drive and reinstall OS $60 (Must provide installation CDs/DVDs)
Install Bootcamp and Windows with virus protection $40 (Windows not included)
Install memory $10
Check the warranty status of your Apple product here:
https://selfsolve.apple.com/agreementWarrantyDynamic.do


DELL:
Reformat hard drive, reinstall OS, load drivers and install virus protection with driver discs $60
Reformat hard drive, reinstall OS, load drivers and install virus protection without driver discs $80
* Must have operating system discs with all hard drive reformats.
Install memory $10
Clean operating system:
  • Remove spyware and viruses
  • Remove old unused programs
  • Update system as necessary
$60
Enter your Service Tag at dell.com to find a wide arrange of support options including your warranty status.


Use this link to find Software available from ITS including antivirus solutions for Windows and Mac:
http://www.ndsu.edu/its/software
Click on Software Downloads and enter your NDSU username and password to access available software. NDSU provides Microsoft Security Essentials as an acceptable antivirus solution for Windows and ClamXav for Mac OSX.

Instructions for installing the NDSU secure wireless certificate on your device can be found here:
http://www.ndsu.edu/its/internet/wireless/security

The NDSU Bookstore Service Department does not backup data and is not responsible for data loss. It is your responsibility to back up your own data before you bring your machine to us for service. We do not repair printers. For printer repair contact the manufacturer of the printer, or consult the yellow pages for a repair depot near you.

 

Prices are subject to change without notice

For more information about computers & technology available through the NDSU Bookstore, please contact us at 701-231-8013 or send e-mail to brad.sonmor@ndsu.edu.

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