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COMPUTER SERVICE & REPAIR

The NDSU Bookstore service department is certified for Dell and Apple hardware repair. We provide warranty service for Apple computers and Dell computers purchased with On-Site Warranty. If you purchased your computer directly from Dell or purchased a Mail-In Warranty, you must contact Dell directly for warranty service. You can contact Dell at 1-800-999-3355. For Apple warranty service you can bring your computer into the NDSU Bookstore or contact Apple at 1-800-767-2775. All iPod repairs must be done directly through Apple by calling 1-800-767-2775.

To contact the NDSU Bookstore Computer Service Department, call: 701-231-9440.


SERVICES FOR STUDENTS, FACULTY AND STAFF
Diagnostics / Check-in fee $30
Memory Install (with purchase) FREE
Memory Install (brought in) $20
Data Transfer: Mac to Mac (with Mac purchase from NDSU Bookstore) $20
Other Data Transfer Starting at $40
Virus Removal and Optimization (30-day warranty) $80
Operating System Install (must provide Windows OS) $60
iOS / iPod Restore $15
Hardware Repair $40 / hour
Check the warranty status of your Apple product at apple.com

Check the warranty status of your HP product at hp.com

Check the warranty status of your Dell product at dell.com


Use this link to find Software available from ITS including antivirus solutions for Windows and Mac:
http://www.ndsu.edu/its/software

Click on Software Downloads and enter your NDSU username and password to access available software. NDSU provides Microsoft Security Essentials as an acceptable antivirus solution for Windows and ClamXav for Mac OSX.

Instructions for installing the NDSU secure wireless certificate on your device can be found here:
http://www.ndsu.edu/its/internet/wireless/security

The NDSU Bookstore Service Department does not backup data and is not responsible for data loss. It is your responsibility to back up your own data before you bring your machine to us for service. We do not repair printers. For printer repair contact the manufacturer of the printer, or consult the yellow pages for a repair depot near you.

 

 

*Prices are subject to change without notice

For more information about computers & technology available through the NDSU Bookstore, please contact us at 701-231-8013 or send e-mail to brad.sonmor@ndsu.edu.

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