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Course Materials Return Policy

General Return Information

Return deadlines can be found on our Dates and Events page. Return deadlines for summer sessions, shorter terms and other special length classes vary. Contact the Textbook Department for details.


The following conditions must be met before a refund will be given:

1. Proof of purchase must be presented/included for returns and exchanges. Proof of purchase includes your original cash register receipt, an online packing slip or emailed receipt copy. Credit card and bank information are not considered original receipts.


2. New course materials must be in original condition, in the original wrapping in many cases, free from any damage, writing, or highlighting. Packages must be returned with ALL components.


3. Course Packs printed at the NDSU Document Publishing Center are not returnable and will be marked as such.

Return By Mail

If you need to return your order by mail, makes sure the package is post-marked on or before the return deadline and include a copy of the packing slip that came with your order. Returned items can be sent to:


NDSU BookstoreTextbook Return
NDSU DEPT 3420 PO BOX 6050
Fargo ND 58108


Refunds

Refunds will be given in the original method of payment. Credit card numbers are not printed on your receipt. You must present the credit card or have the credit card number and expiration date in order to get credit.Course materials purchased by check may be accepted for return with cash refund seven business days after purchase to allow check to clear the bank. A store credit can be issued in lieu of waiting for check to clear.


Shipping charges are not eligible for refunds.

Final return approval will be granted upon inspection.


After your return has been received, please allow up to 7 business days for processing.



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