STORE INFORMATION & CUSTOMER SERVICE
Location
Online directions and map for the NDSU Bookstore (Google)
Mailing Address
NDSU Bookstore
NDSU Dept. 3420
PO Box 6050
Fargo ND 58108-6050
Store Hours
For holiday and extended hours please see our Dates and Events page.
Telephone Numbers
NDSU Bookstore (main store): (701) 231-7761
Herd Shop Convenience Store: (701) 231-9672
Fax: (701)-231-9705
Toll Free: 1-800-428-8309
Post Office & Package Center
The Post Office and Package Center are located inside the NDSU Bookstore. We offer most services and benefits offered by USPS. PLEASE NOTE: There is also a mail drop located inside the south entrance of the Memorial Union.
Return Policy
General Merchandise Return Policy:
- All refunds must be within 30 days of purchase. A register receipt is required for all returns. Without a register receipt, merchandise may be exchanged or store credit issued, minus a 30% restocking fee.
- If you are returning an item purchased online, please fill out this return form and include it with the shipped item. Use this return form to return a computer or technology item.
- If you would like to exchange and item purchased online, a payment method must be presented in-store along with proof of purchase.
- Computer hardware cannot be returned if it has been opened. Defective computer hardware is covered by a manufacturer's warranty.
- Merchandise must be in new condition and in original packaging.
- Defective merchandise returned in its original packaging will be exchanged for the exact merchandise only. If we no longer carry the merchandise, a store credit will be issued.
Non-returnable merchandise:
- Art markers, paints and spray adhesives.
- All clearance items are considered final sale, and may not be returned.
- Software, DVD’s and CD’s may not be returned once opened.
Course Materials Return Policy
Store merchandise buyers reserve the right to determine exceptions to the above policies.
Refunds are returned in the original method of payment only. Purchases made by personal check-allow 7 days before cash refund is given.
Inter-Departmental Billing
Instructions for processing inter-departmental payments can be found on the NDSU Bookstore Inter-Departmental Billing page.
Sale and Shipping Discount Exclusions
The following items are not eligible for promotional discounts unless explicitly stated:
- Textbooks
- Convenience items
- Graduation Attire
- Diploma frames
- Technology/Electronics
- Online Exclusives
- Dropship Items
- NCAA Championship Items
- NDSU Official Tartan Items
- Marching Band Items
The following items are not eligible for shipping discounts unless explicitly stated:
- Textbooks
- Computers
- Graduation Attire
- Diploma frames
- Items Shipped Internationally
- Dropship Items
Contacts
Kimberly Anvinson, Store Director [email protected] (701) 231-9822
For questions about student charges and billing contact Lynn Ehlen at [email protected] or call (701) 231-8366
NDSU Links
NDSU Alumni AssociationNDSU Athletics
Memorial Union
Wallman Wellness Center
Vice President of Finance and Administration
Bias Report
Job Openings
Job openings at the NDSU Bookstore can be found on the NDSU employment portal.