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Customer Service

 

Location

The NDSU Bookstore is located in 148 Memorial Union. Metered parking is available to the south and the east of the Memorial Union of North Dakota State University.


Mailing Address:
NDSU Bookstore
NDSU Dept. 5330
PO Box 6050
Fargo ND 58108-6050

 

Store Hours

 

Telephone numbers

  • NDSU Bookstore (main store): (701)-231-7761
  • NDSU Bookstore2 (Barry Hall Downtown): (701) 231-5718
  • Herd Shop Convenience Store: (701)-231-8214
  • Pro Shop (Wellness Center): (701) 231-5200
  • Fax: (701)-231-8814
  • Toll Free: 1-800-428-8309

 

NDSU Bookstore2 (Barry Hall Downtown)

  • NDSU Bookstore2 is located at Richard H. Barry Hall at the NDSU Downtown Campus. We carry textbooks, general books, art and drafting supplies, electronics, clothing, gifts and convenience items.

Herd Shop Convenience Store

  • The Herd Shop store is located right next to the NDSU Bookstore in the Memorial Union. We offer sports drinks, pop, water, natural foods and juices, candy, chips, ice cream, newspapers, magazines, opscans, bluebooks, health & beauty items, and Burt's Bees products.

 

Vending Machines

  • We have vending machines located in the library and in the IACC. The vending machines contain Opscan sheets, blue books, highlighters, DVD-Rs, CD-Rs, index cards, pencils, pens, ear phones, and batteries.

 

Price Scanners

  • Price Scanners are located throughout our store in textbooks and the clothing departments.

 

Return Policy

General Merchandise Return Policy

  • All refunds must be within 30 days of purchase. A register receipt is required for all returns. Without a register receipt, merchandise may be exchanged or store credit issued, minus a 30% restocking fee.
  • If you are returning an item purchased online, please fill out this return form and include it with the shipped item.
  • If you would like to exchange and item purchased online, a payment method must be presented in-store along with proof of purchase.
  • Merchandise must be in new condition and in original packaging.
  • Defective merchandise returned in its original packaging will be exchanged for the exact merchandise only. If we no longer carry the merchandise, a store credit will be issued.
  • All clearance items are considered final sale, and may not be returned.
  • Software, DVD’s and CD’s may not be returned once opened.

Non-returnable merchandise

  • Art markers, paints and spray adhesives.
  • Special order general books, study guides, test prep, resume/cover letter guides.


Store merchandise buyers reserve the right to determine exceptions to the above policies.

Refunds are returned in the original method of payment only. Purchases made by personal check-allow 7 days before cash refund is given.

 

Contacts

Carol Miller, CCR, Store Director carol.miller@ndsu.edu »701-231-7763
Kimberly Anvinson, Store Associate Director kimberly.anvinson@ndsu.edu »701-231-9822

  • For questions about STUDENT CHARGES, DEPARTMENT CHARGES, ACCOUNTS RECEIVABLE, THIRD PARTY BILLINGS contact Lynn Ehlen at lynn.ehlen@ndsu.edu or call 701-231-8366

 

Links

 

Job Openings

Check for Job Openings at NDSU Bookstore by clicking here! You are being directed to the NDSU Career Center. Any positions open in the NDSU Bookstore will be listed here. Applications can be downloaded here and are available at the Customer Service Desk in the NDSU Bookstore. We will keep all applications on file for one year even if no positions are currently available.

 

Donation Requests

If you or your organization would like to request a donation from the NDSU Bookstore, fill out our donation request form and return it to the customer service desk in the bookstore or email the completed form to Diane.Wadholm@ndsu.edu.

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